Hungry Last Mile

THE CHALLENGE

The launch of Hungry brought a fresh approach to food solutions like office catering and event planning, underpinned by a commitment to convenience and quality. However, a significant challenge loomed in the background — the system that should enable partners and restaurants to seamlessly manage their logistics. Their stakeholders struggled with tracking order placements, mapping deliveries geographically, and coordinating the movement of delivery personnel. The absence of a comprehensive tracking and management system meant that restaurants couldn't efficiently monitor order statuses, leading to a gap in real-time oversight of fulfilled versus cancelled orders.

OUR SOLUTION

To address the challenge, we at Wegile developed a comprehensive backend portal for Hungry. This solution streamlined order management, enabling partners to track orders easily, map deliveries geographically, and coordinate dispatches effectively. The portal featured a real-time dashboard for monitoring order statuses, ensuring seamless and efficient management. This innovation significantly improved operational efficiency and transparency, aligning with Hungry's commitment to quality and enhancing the overall service experience for both partners and customers.

RESULTS

• Real-time dashboard for instant order status monitoring
• Geographic delivery mapping with route optimisation
• Seamless partner and restaurant management portal
• Reduced operational inefficiencies and order cancellations
• Enhanced transparency across the entire delivery workflow